Idaho Botanical Garden

Idaho Botanical Garden
2355 Old Penitentiary Road
Boise, ID 83712

Directions

• Friday: 9AM–7PM
• Saturday: 9AM–7PM
• Sunday: 9AM–7PM
• Monday: 9AM–5PM
• Tuesday: 9AM–5PM
• Wednesday: 9AM–5PM
• Thursday: 9AM–5PM

On-site Will Call opens at varying times based on the size of the event, and quantity of Will Call tickets on hand. Typically, for an event with door opening at 6:30pm Will Call will (as well as any on-site ticket sales) will be available as of 2pm.

SUITES / VIP SEATING:

The Idaho Botanical Garden offers a limited number of reserved premium locations to enjoy the Outlaw Field Summer Concert Series. Your group will not have to worry about early arrival to secure some of the best seats in the Garden.  Members can purchase Garden Suite seating during the member presale and anyone can purchase any remaining Suite seats once the show goes on sale to the public.

Garden Suite Adirondack Seating

• Reserved seating in Adirondack chairs

• Table beverage service provided

• Sold in pairs

• Access to private restrooms

• Member line access

Garden Suite Picnic Table Seating

• Reserved seating for 4 at tables

• Partial sunshade

• Table beverage service provided

• Access to private restrooms

• Member line access

Garden Suite High Top Table Seating

• Reserved seating for 4 at high top tables

• Partial sunshade

• Table beverage service provided

• Access to private restrooms

• Member line access

Garden Suite Canopy Seating

• Reserved seating under 10×10 canopy for 12

• Canopy is set close for quality stage viewing

• Private table beverage service

• Comfortable garden furniture features both tall and small chairs with tables

• Access to private restrooms

• Member line access

Garden Suite Area Seating can only be purchased through the Taco Bell Arena Box Office

Office Hours Monday to Friday 10 a.m. – 5 p.m. Only Taco Bell Arena Box Office staff can sell Garden Suite tickets at the Arena Box Office or by phone at (208) 426-1766. Ticketmaster cannot sell Garden Suite tickets and Suite tickets are not available for purchase online.  Garden Suite tables and Suite Canopy reservations need to be made in advance and cannot be purchased day-of concert or at the door If you have any troubles with your purchase, please call CMoore Concerts at 208-514-2082 for assistance.

Outlaw Field Garden Suite Seating Ticket Refund Policy

If the concert is canceled and not rescheduled, you will be issued a full refund. If the concert is rescheduled, your Garden Suite Table or Suite Canopy purchase will be transferred to the rescheduled date.

Parking Staff will direct concertgoers with vehicles displaying an ADA license plate or placard to the ADA parking areas (limited availability). Guests with accessible needs can also be dropped off close to the Outlaw Field entrance near the Idaho Botanical Garden Administration building.

Parking is limited. Guests are encouraged to use the free shuttle service from Downtown Boise. Shuttles will pick up guests at the loading area in front of P.F. Chang’s China Bistro (circled below) in BoDo, pickup times vary based on the start time of the event; please double check the Shuttle informaiton with the Botanical Garden prior to a specific event. The shuttles will begin returning guests at a specified time towards the end of the show.

• An ADA accessible shuttle is available to and from BODO, operating from 1.5 hours prior to show start until immediately after show end

We encourage guests to go green & ride their bikes to the event! A series of bike corrals will be available on-site, behind the Administration building. Please be mindful of pedestrians and vehicles when riding up Old Penitentury Lane to access bike parking.

We encourage all guests with special needs to contact the Taco Bell Arena Box Office at (208) 426-1766, and every reasonable effort will be made to accommodate the need. As accommodations are limited, we can better serve those who assist us with advance coordination. Once on site, should you require any assistance or have any questions, look for our guest service personnel or Garden volunteer– they are there to help you!

After the Idaho Botanical Garden member line opens, concertgoers with mobility impairment disabilities and up to three companions may enter through the member gate. Please see guest service personnel for early access, or if you need assistance through the grass terrain.

Parking Staff will direct concertgoers with vehicles displaying an ADA license plate or placard to the ADA parking areas (limited availability). Guests with accessible needs can also be dropped off close to the Outlaw Field entrance near the Idaho Botanical Garden Administration building. Please look for the directional signage to guide you. A golf cart will be available for transport for those needing assistance to and from the Idaho Botanical Garden parking lots and Outlaw Field entrance points. Golf cart transport will also be available immediately following the end of the concerts.

An ADA accessible shuttle is available to and from BODO, operating from 1.5 hours prior to show start until immediately after show end.

A limited quantity of Assisted Listening Devices will be available for checkout, please see a guest services staff or IBG volunteer for assistance.

Small personal cameras will be permitted. No professional cameras with detachable lenses, video or audio recorders will be allowed in the venue.

• At some shows, no photography will be allowed.

All concerts are held rain or shine. Be prepared for extremes such as heat, wind, or rain. Dress accordingly, as the temperature may drop noticeably after sunset. No umbrellas, please.

To protect our collections and concertgoers, the Idaho Botanical Garden is a non-smoking facility. Smoking is permitted only in designated areas. Thank you for your cooperation.

*ONLY SOFT-SIDED COOLERS WILL BE ALLOWED IN THE GATES*

Food and beverages will be available for sale. Factory sealed water is allowed and/or an empty water bottle that can be refilled at the IBG water station. Patrons are welcome to bring in soft-sided coolers and/or picnics with food and sealed non-alcoholic beverages no larger than 30 quarts nor exceeding 18"L x14"w x 17"d. No alcohol, knives, or glass containers may be brought inside. On-site cooking or barbecues are not allowed. Please pack out whatever you bring into the venue.

• Everyone of age who plans on having an alcoholic beverage must bring a photo ID to receive a wristband. Wristbands will be distributed at all alcohol stands. 
• All food vendors accept VISA, Mastercard & cash
• Alcoholic beverage tokens are available for purchase with cash only 
• Alcohol service typically ends a half hour before the end of show. The Idaho Botanical Garden encourages safe, legal and responsible consumption of alcohol.

Low back chairs are welcome.

• 8″ max from ground to front of seat bottom
• 30″ max to top of chair back in highest position

Idaho Botanical Gardens continually strives to improve their commitment to the protection of the environment & enhancing the patron experience. There will be trash & recycling bins throughout.

Once you have entered through the gate, you may not exit and re-enter. You are welcome to bring food, blankets, low-rise chairs, etc. into the venue with you. Be prepared for weather extremes such as heat, wind, or rain. Bring a jacket, as the temperature may drop noticeably after sunset.